اعتبارسنجی مدل روابط عمومی در ارتقای تصویر ذهنی جامعه از شرکت‌های خودروسازی

Ahmed, S., Sharif, T., Ting, D. H., & Sharif, S. J. (2024). Crafting emotional engagement and immersive experiences: Comprehensive scale development for and validation of hospitality marketing storytelling involvement. Psychology & Marketing, 41(7), 1514-1529. https://doi.org/10.1002/mar.21994

Alaei, A., Niki Esfahlan, H., & Bodaqi Khajeh Nowbar, H. (2024). The role of digital technology in forming a positive mental image in urban tourism destinations: A case study of Ardabil city. Urban Tourism Journal, 11(3), 55-70. https://doi.org/10.22059/jut.2024.377401.1214

Andrlić, B., Uludag, O., & Saydam, M. (2024). Analyzing the role of brand identity elements in shaping consumer perception: A review study of cultural heritage branding in tourism destination

Brahmi, M., Hussain, Z., Majeed, M. U., Khan, A., Qureshi, M. A., & Bansal, R. (2025). Corporate social responsibility's influence on brand image in the automotive sector: The corporate reputation and product quality role. Administrative Sciences, 15(4), 121. https://doi.org/10.3390/admsci15040121

Dong, H., Zhao, P., & Ngai, C. S. B. (2025). Engaging social media users with corporate social responsibility messages: An integrated theoretical approach in the automotive industry during social media era. PLoS One, 20(6), e0322481. https://doi.org/10.1371/journal.pone.0322481

Feldiansyah, F. (2024). Analysis of corporate communication strategies in enhancing company image. Perspektif, 13(1), 106-114. https://doi.org/10.31289/perspektif.v13i1.10584

Gasana, K. (2024). Crisis communication and reputation management in the age of fake news. Journal of Public Relations, 3(1), 28-39. https://doi.org/10.47941/jpr.1773

Gole, P. A. (2024). Dimensions of corporate governance in public relations literature: A systematic review. Naše Gospodarstvo / Our Economy, 70(2), 63-73. https://doi.org/10.2478/ngoe-2024-0012

Handayani, P., Saefudin, E. A., Zulfikar, M., Fitrianti, R., Suryasuciramdhan, A., Rahayu, L. F., & Amilia, R. (2023). The external function of automotive company public relations in building a positive image of the company (Analysis of customer relations division of PT. Indomobil Trada Nasional/NISSAN in serving customers). Madani Jurnal Politik dan Sosial Kemasyarakatan, 15(2), 268-284. https://doi.org/10.52166/madani.v15i02.4814

Lee, J. W. (2022). Impacts of public relations on corporate reputation. Journal of Digital Media and Communication, 2(1), 30-36. https://doi.org/10.53623/jdmc.v2i1.82

Ma, X., Ma, L., & Liu, B. F. (2023). Should relationships be at the heart of public relations? A meta-analysis of the antecedents and consequences of organization-public relationships. Public Relations Review, 49(5), 102388. https://doi.org/10.1016/j.pubrev.2023.102388

Mokrab, S., & Bouyahia, N. (2025). The impact of Facebook on building the institution's mental image from its audience's point of view: A survey of a sample from the audience of Ooredoo Foundation. [Journal Title Not Provided], 10(1), 221-233.

Muhibatul, A., Alifianti, S. F., & Erawati, D. (2025). Analysis of public relations strategies in improving brand image at the Sociamedic Clinic. A Journal of Management, Entrepreneurship, and Social Science, 5(2), 752-771.

Nazari, M. (2022). Investigating the relationship between social responsibility and corporate image: A case study of Sabah Dairy Company. Journal of Management and Organizational Development, 5(2), 125-144.

Nwokeocha, I. M., & Ekeledirichukwu, T. (2025). Social media and the practice of public relations in mass media organizations.

Razavian, M. T., Sajjadi, Z., Ghorchi, M., & Mohammadanji, Z. (2024). Investigating the constituent components of citizens' mental image of urban places with emphasis on phenomenological and environmental psychology approaches: A comparative study of districts 1 and 18 of Tehran. Applied Research in Geographical Sciences, 24(72), 209-230.

Shamran, M. K., Al-shammari, A. M. M., Abd Ali, N. D., & Abbood Bandar, M. (2025). The role of promotion strategy in building the mental image of the organization: An analytical study of the opinions of a sample of dairy product consumers in the Holy City of Karbala. Central Asian Journal of Innovations on Tourism Management and Finance, 6(3), 850-861.

Sheehy, B. (2015). Defining CSR: Problems and solutions. Journal of Business Ethics, 131(3), 625-648. https://doi.org/10.1007/s10551-014-2281-x

Shoul, A. (2025). The role of public relations in institutional image-making and enhancing the symbolic capital of municipalities Shirvan. https://civilica.com/doc/2370286

Singh, N., & Pandey, R. (2017). Role of public relations in image management of an organization. International Journal of Advance Research, Ideas and Innovations in Technology, 3(4), 164-168.

Sofiani, A. P., Anjani, L. M., Fatmawati, N., & Nurfalah, F. (2024). The role of public relations and the positive image of regional owned enterprises (BUMD). Journal of Syntax Literate, 9(7). https://doi.org/10.36418/syntax-literate.v9i7.17010

Spagna, A., Hajhajate, D., Liu, J., & Bartolomeo, P. (2021). Visual mental imagery engages the left fusiform gyrus, but not the early visual cortex: A meta-analysis of neuroimaging evidence. Neuroscience and Biobehavioral Reviews, 122, 201-217. https://doi.org/10.1016/j.neubiorev.2020.12.029

Susilo, M. E., & Prayudi, P. (2022). The role of hotel public relations in crisis management during the COVID-19 pandemic. Jurnal Riset Komunikasi, 5(1), 70-85. https://doi.org/10.38194/jurkom.v5i1.441

Umaru, H. A., Chiakaan, G. J., & Kaigama, K. P. (2025). Public relations and image management of the Nigeria Police Force in Adamawa State. Journal of Social Sciences, Management and Humanities, 6(4), 41-57.

Yosef, J., & Setyanto, Y. (2024). Analysis of the role of public relations in improving company image on Instagram social media. Prologia, 8(2), 391-400. https://doi.org/10.24912/pr.v8i2.27639

Yulianto, D. (2024). Literature review: Online public relations, a contemporary way to maintain ministry image. Reslaj: Religion Education Social Laa Roiba Journal, 6(12), 6654-6664. https://doi.org/10.47467/reslaj.v6i12.3165

Zaki, T., Abdullah, N. H., Nazri, N. A., Hasan, N., & Ahmad, M. F. (2023). Corporate communications: Transitioning from public relations to strategic management. [Journal Title Not Provided], 1-15.