Analysis of the relationships among Organizational Culture Indicators Using the DEMATEL Method at the Islamic Azad University in the West of Mazandaran Province

Abstract

Organizational culture represents attitudes, beliefs, traditions, and values within an organization and reflects the main concerns of organizational sociology. This research aims to analyze the relationships among organizational culture indicators using the DEMATEL method at the Islamic Azad University in the west of Mazandaran province. The purpose of this research, in terms of the objective method, is applied, which has examined the current situation at the Islamic Azad University in the west of Mazandaran province as a case study. The present research community includes faculty members of Islamic Azad Universities in the west of Mazandaran, including Islamic Azad University of Mahmoudabad, Noor, Nowshahr, Chalous, Tonekabon, Ramsar, which altogether include 491 people. Out of this number, based on Cochran’s formula, 215 correctly completed questionnaires were considered as primary data for the DEMATEL technique. It should be noted that despite all the reviews during the completion and collection of the questionnaire, 12 questionnaires were not properly completed and were excluded from the review cycle. Using a review of previous literature, six indices of process-oriented versus result-oriented, employee-centered versus job-centered, professional-oriented versus local-oriented, open system versus closed system, easy control versus hard control, and legalism versus pragmatism were considered as organizational culture indicators. The DEMATEL technique was used to analyze the data, and based on the analysis, the index of legalism versus pragmatism was introduced as the most influential and most affected index, which also had the highest interaction with other indices.