Developing a Competency-Based Training Needs Assessment Model in Administrative Organizations Using Thematic Analysis
Keywords:
Training needs assessment, Competency-Based Education, thematic analysis, Employee Training, Administrative organizationsAbstract
Objective: The present study aims to develop a competency-based training needs assessment model in administrative organizations using thematic analysis. Methodology: This qualitative research employed thematic analysis to identify and categorize key components of training needs assessment. Data were collected through semi-structured interviews with 12 experts in human resource development and public administration. A purposive snowball sampling method was used until theoretical saturation was achieved. Data analysis followed a three-stage coding process: open, axial, and selective coding. The content validity of the model was examined using CVI and CVR indices. Findings: The analysis yielded 108 basic codes and 22 main themes, grouped into five overarching thematic categories: organizational needs, job-related needs, social needs, needs assessment skills, and training effectiveness. All components surpassed the minimum threshold for content validity (CVI > 0.79). The internal validation metrics confirmed the model’s relevance, applicability, comprehensiveness, coherence, and innovativeness. Conclusion: The resulting model offers a strategic framework for designing competency-based training programs in administrative institutions. By prioritizing key thematic dimensions, the model enhances training efficiency and facilitates systematic human capital development aligned with organizational goals.
Downloads
References
Boostani, M., Tabarsa, G., Rezaeian, A., & Hadizadeh, A. (2022). Designing and Explaining a Model for Developing Women's Managerial Capabilities in Government Organizations. Strategic Management Studies Quarterly, 13(51), 105-125. https://www.smsjournal.ir/article_157952.html
Ghashlaghi, M., Haghani, M., & Mohammadi Moghaddam, Y. (2016). Training Needs Assessment of Judicial Occupational Groups Based on Competency Approach (Case Study: Tehran Province Judicial Complexes). Human Resource Studies Quarterly, 5(16), 141-163. https://www.jhrs.ir/article_65725.html?lang=en
Hashemi, M., Rajabpour, E., Heidari, A., & Najibi, S. S. (2022). Organizational Forgetting Phenomenon in Organizational Culture Context: Applying Combined Thematic Analysis-DEMATEL Approach (Case Study: Social Security Organization). Standard and Quality Management Journal, 12(3). https://en.civilica.com/doc/1663606/
Karami, M., Salehi Omran, E., & Khoshnoodifar, H. (2015). Training Needs Assessment of Mazandaran Regional Electric Company Managers Based on Competency Model. Educational Planning Studies Journal, 1(2). https://eps.journals.umz.ac.ir/article_811.html?lang=en
Khajevandi, G., Seyedjavadin, S., Amiri, M., Siros, K., & Sharifi, N. (2021). Identifying Key Indicators Affecting Training Needs Assessment with an Organizational Strategy Realization Approach Using ANP Method. Human Resource Education & Development Journal(3), 81-100. https://doi.org/10.52547/istd.31533.8.31.81
Kim, Y., Lee, J., Park, S., Kwon, Y., Cheong, M. J., & Lee, J. H. (2025). Needs Assessment for Public Health Competency in Infection Prevention and Control: Importance and Performance Analysis (IPA) of Infectious Disease Response Practitioners. Journal of Korean medical science, 40(1), e23. https://doi.org/10.3346/jkms.2025.40.e23
Liveris, P. D. (2021). New public Management reforms, an empirical study of human resources critical factors, in the context of the Greek Public sector University of Derby]. https://repository.derby.ac.uk/item/94q19/new-public-management-reforms-an-empirical-study-of-human-resources-critical-factors-in-the-context-of-the-greek-public-sector
Lubis, F. M., Febrian, W. D., & Wijaya, I. K. K. (2024). Exploration of Competency-Based Performance Management Practices in Driving Employee Career Development: A Case Study in the Financial Services Company. Dinasti International Journal of Economics, Finance & Accounting, 5(2), 736-745. https://dinastipub.org/DIJEFA/article/view/2639
Mahmud, K. T., Wahid, I. S., & Arif, I. (2019). Impact of training needs assessment on the performance of employees: Evidence from Bangladesh. Cogent Social Sciences, 5(1). https://doi.org/10.1080/23311886.2019.1705627
Markaki, A., Malhotra, S., & Billings, R. (2021). Training needs assessment: tool utilization and global impact. BMC Medical Education, 21, 120. https://doi.org/10.1186/s12909-021-02748-y
Mohammadi, H. (2022). Training Needs Assessment of Managers Using Qualitative Method (Case Study: Iran Gas Transmission Operations Region). Oil & Gas Exploration & Production Monthly(204). https://www.magiran.com/paper/2555250/
Mushtaque, T., Saeed, G., Habib, S., Alizai, D. M. A., Ali, A., & Ashraf, S. (2021). Merit-based recruitment and its impact on employees’ performance: Empirical evidence from a public company of Pakistan. International Journal of Innovation, Creativity and Change, 15(4), 11-53.
Naim, M. F., Shehzad, N., Nahyan, M. T. A., Jabeen, F., & Usai, A. (2024). The Impact of Knowledge Sharing on Employee Engagement Through the Mediating Role of Competency Development and Moderating Role of Social Climate. Journal of Knowledge Management, 28(7), 1889-1916. https://doi.org/10.1108/jkm-04-2023-0276
Namubiru, A., Kisembo, M., Kasiita, T., Kagambe, E., & Kasiita, T. (2024). Perceptions of Teachers on the Implementation of the Competence-Based Curriculum in Secondary Schools in Bundibugyo and Ntoroko Districts, Uganda. East African Journal of Education Studies, 7(3), 13-27. https://doi.org/10.37284/eajes.7.3.2013
Nasih, M. Z. (2024). Digital Transformation: The Effect of Learning Management Systems in Developing Employee Digital Competence. Jurnal Ekonomi Bisnis & Entrepreneurship, 18(2), 604-613. https://doi.org/10.55208/z4bv1w35
Rasouli, M., Tari, G., & Baghaei, H. (2024). Structural Modeling of School Managers' Competencies as a Driver for Sustainable Development [Research Article]. Iranian Journal of Educational Sociology, 7(2), 124-131. https://doi.org/10.61838/kman.ijes.7.2.15
Rezaei Mirghaed, H., Ahmadi Kohanali, R., & Koshki Jahromi, A. (2018). Needs Assessment and Determining Training Courses for Staff of Education and Research Units at Hormozgan University Based on Competency Approach. Educational Planning Studies Journal, 6(12). https://eps.journals.umz.ac.ir/article_1789.html?lang=en
Rezaei, N., Chenari, A., & Afkaneh, S. (2024). Identifying the dimensions and components of teachers' educational performance based on the job engagement and professional competence based on the grounded theory. Sociology of Education, 10(3), 193-206. https://doi.org/10.22034/ijes.2021.541983.1184
Rony, Z., Wijaya, I., Nababan, D., Julyanthry, J., Silalahi, M., Ganiem, L., Judijanto, L., Herman, H., & Saputra, N. (2024). Analyzing the Impact of Human Resources Competence and Work Motivation on Employee Performance: A Statistical Perspective. Naturalspublishing. Com. https://digitalcommons.aaru.edu.jo/jsap/vol13/iss2/18/
Sarshar, E., & Samiee, R. (2020). Presenting a Meritocracy Process Model in Administrative System with Human Resource Improvement Approach in Golestan University of Medical Sciences. Career and Organizational Counseling Quarterly, 12(43), 199-216. https://doi.org/10.52547/jcoc.12.2.199
Shahmahdi, N., Ghorashi, B., Aslani, H., Ghafarifar, S., Shaker Khatibi, M., Mosaffari, M., & Shaghaghi, A. (2021). Training Needs Assessment for Empowering Professionals Related to Health and Environmental Knowledge. Health and Environment Journal, 14(4), 577-614. https://ijhe.tums.ac.ir/article-1-6562-en.html
Suzer, E., & Koc, M. (2024). Teachers' digital competency level according to various variables: A study based on the European DigCompEdu framework in a large Turkish city. Education and Information Technologies, 29, 22057-22083. https://doi.org/10.1007/s10639-024-12711-1
Teimouri, H., Shahin, A., & Karimi, A. (2022). Presenting a Competency-Based Human Resource Management Model with a Succession Planning Approach. Applied Sociology Journal, 33(2), 69-92. https://jas.ui.ac.ir/article_26161.html
Downloads
Published
Issue
Section
License
Copyright (c) 2025 پریسا لهراسبی پور, سید حامد هاشمی, سیده فتانه مقیمی (نویسنده)

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.