Identifying and Prioritizing Antecedents and Consequences of Career Path Resilience in Banking Industry Employees: A Mixed-Method Approach (Case Study: Tejarat Bank, Gilan Province)

Abstract

Objective: The present study aims to identify and rank the antecedents and consequences of career path resilience among employees in the banking industry. Methodology: This research is applied in terms of its objective and classified as a mixed-method study within the deductive-inductive paradigm. The qualitative population comprises university professors and experts in public management and human resource management. For this segment, purposive sampling was employed, resulting in 21 participants. The quantitative population includes senior, middle, and human resource managers, as well as branch managers of Tejarat Bank, with a sample size of 47 determined using non-probability convenience sampling. Findings: In the qualitative phase, data obtained from interviews were analyzed using MaxQda 2020 software and coding methods. The quantitative phase and final analysis employed the fuzzy Delphi method. Based on the exploratory interviews, 28 factors were identified as antecedents and consequences of career path resilience, which were subsequently ranked through quantitative research. Conclusion: The results indicate that environmental awareness, coping strategies, and career path evaluation are the most critical antecedents of career path resilience. Among the consequences, psychological well-being, promotability, and enhanced problem-solving capacity are the most significant outcomes of career path resilience