Vol. 4 No. 1 (2025): Serial Number 4-1

Published: 2025-07-06

Articles

Designing a Model for Customer Service Customization in the Banking Industry Using Grounded Theory (Case Study: Bank Mellat)

Ramin Hasanvand

, Alireza Eslambolchi *

, Tohfeh Ghobadi lamouki

, Saeid Sehat

1-16
- PDF
Analyzing Financial Literacy Indicators for Children Aged 10 to 12 within the Framework of Islamic Economic Education

Mahdi Nahricheraghtapeh

, Hossein Shirazi *

, Seyyed Abbas Borhani

, Reza Gholami Jamkarani

17-34
- PDF
Estimation of a Financial Distress Prediction Model Based on the Integration of the Support Vector Machine Algorithm and the Least Squares Model

Gholamhasan Taghizad

, Hossein Panahian *

, Hasan Ghodrati

35-53
- PDF
The Impact of Omnichannel Integration and Value Congruence on Customer Support Using Flow Theory (Case Study: Customers of Khorasan Science and Technology Park Companies)

Behzad Bogheiri

, Omid Behboodi *

, Seyyed Morteza Ghayour Baghbani

54-70
- PDF
Investigating the Role of Cloud Accounting in Enhancing Financial Reporting Quality

Aeen Ahmadi Khoshabri

, Mojtaba Maleki Choubari *

, , Kayhan Azadi Hir

71-92
- PDF
Determining the Impact of Competitive Assurance Elements on Agile Management in Small and Medium Enterprises

Mohammad Moarefi *

, Gelareh Mortezaei

93-106
- PDF
A Model Based on Factors Influencing Financial Market Indices in Iran's Environmental Conditions

Seyed Mohammad Asghari Barmaei

, Reza Fallah *

, Mehdi Maranjory

, Yousef Taghipourian

107-127
- PDF
A Model for Financial Oversight of the Country's Public Sector Budget with an Internal Oversight Approach

Davood Haji Hosseini

, Mohammad Hassani *

, Zahra Poorzamani

, Mehran Matinfard

128-145
- PDF
Digital Marketing Strategies for Sustainable Tourism Destination Management (Case Study: Noor Coastal City)

Helia Hosseinzadeh *

, Ahmad Pourahmad

, Sajad Ferdowsi

, Nooshin L. Warren

146-162
- PDF
Interpretive Structural Modeling of Divisiveness Antecedents in Government Organizations

Alireza Fallahi

, Amin Nikpour *

, Reza Zare

, Malikeh Beheshtifar

163-177
- PDF
Presentation of a Comprehensive Customer Knowledge Management Model in Industrial Companies Affiliated with the Mostazafan Foundation

Alireza Nezhadafshar

, Mahmoud Ahmadi Sharif *

, Farzad Asayesh

, Alireza Rousta

178-191
- PDF
Personalization and Trust in Empowering Customers to Achieve E-Government Success

Behzad Gohari *

192-207
- PDF
Validating the Model for Enhancing the Symbolic Capital of Managers (Case Study: Saipa Automotive Group)

Alireza Habibi

, Jafar Beikzad *

, Rahim Abdollahfam

208-227
- PDF
Design and Explanation of the Digital Entrepreneurship Ecosystem Model

Mohammad Vahid Khaghani

, Jahangir Yadalhi Farsi *

, Seyyed Mojtaba Sajjadi

228-241
- PDF
Actual Behavior of Mobile Banking Customers in Iran: The Relationship Between Trust, Satisfaction, and Actual Customer Behavior

Alireza Nalchi Kashi *

, Omid Beigizadeh Rizi

242-261
- PDF
The Impact of Firm Size and Ownership Structure on Innovation Capability in Companies Listed on the Tehran Stock Exchange

Mahdieh Rajabi Sarkhoni

, Morteza Bavaghar *

, Mohammad Hossein Ranjbar

, Saeed Moradpour

262-279
- PDF
Designing a Professional Ethics Charter for Managers with Emphasis on the Values of Generation Z Employees (Case Study: National Iranian Oilfields Company - Ahvaz)

Amir Reza Amirnejad *

, ُSeyed Mehdi Alvani

, Abdolhassan Moghtadaei

280-295
- PDF
The Impact of Sustainability Reporting Dimensions on Financial and Non-Financial Performance of Manufacturing and Non-Manufacturing Companies Listed on the Stock Exchange

Alaa Dashee Dughaim

, Arezoo Aghaei Chadegani *

, Mohammed Sameer Deherieb Alrobaaiy

, Mohammad Alimoradi

296-310
- PDF

Vol. 4 No. 1 (2025): Serial Number 4-1

Articles

Designing a Model for Customer Service Customization in the Banking Industry Using Grounded Theory (Case Study: Bank Mellat)

Analyzing Financial Literacy Indicators for Children Aged 10 to 12 within the Framework of Islamic Economic Education

Estimation of a Financial Distress Prediction Model Based on the Integration of the Support Vector Machine Algorithm and the Least Squares Model

The Impact of Omnichannel Integration and Value Congruence on Customer Support Using Flow Theory (Case Study: Customers of Khorasan Science and Technology Park Companies)

Investigating the Role of Cloud Accounting in Enhancing Financial Reporting Quality

Determining the Impact of Competitive Assurance Elements on Agile Management in Small and Medium Enterprises

A Model Based on Factors Influencing Financial Market Indices in Iran's Environmental Conditions

A Model for Financial Oversight of the Country's Public Sector Budget with an Internal Oversight Approach

Digital Marketing Strategies for Sustainable Tourism Destination Management (Case Study: Noor Coastal City)

Interpretive Structural Modeling of Divisiveness Antecedents in Government Organizations

Presentation of a Comprehensive Customer Knowledge Management Model in Industrial Companies Affiliated with the Mostazafan Foundation

Personalization and Trust in Empowering Customers to Achieve E-Government Success

Validating the Model for Enhancing the Symbolic Capital of Managers (Case Study: Saipa Automotive Group)

Design and Explanation of the Digital Entrepreneurship Ecosystem Model

Actual Behavior of Mobile Banking Customers in Iran: The Relationship Between Trust, Satisfaction, and Actual Customer Behavior

The Impact of Firm Size and Ownership Structure on Innovation Capability in Companies Listed on the Tehran Stock Exchange

Designing a Professional Ethics Charter for Managers with Emphasis on the Values of Generation Z Employees (Case Study: National Iranian Oilfields Company - Ahvaz)

The Impact of Sustainability Reporting Dimensions on Financial and Non-Financial Performance of Manufacturing and Non-Manufacturing Companies Listed on the Stock Exchange

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