The Effect of Knowledge-Based Leadership on Company Performance According to the Mediating Role of Customer Knowledge Management and Innovation Quality

Abstract

In this research, the effect of knowledge-based leadership on the company's performance was investigated with regard to the mediating role of customer knowledge management and the quality of innovation. This research is applied in terms of purpose and descriptive survey. The statistical population of this research was made up of all manufacturing and service companies in Tehran, and based on Cochran's formula, 385 people were selected as a sample. A standard questionnaire was used to collect information in this research, and its validity and reliability were confirmed. In this research, partial least squares method and smartPLS software were used for data analysis. The results of this research showed that knowledge leadership has a positive and significant effect on company performance. Also, customer knowledge management and innovation quality mediates this relationship.