Designing an Optimal Conflict Management Model in the National Banking Network
Keywords:
Pattern design, optimal conflict management, banking networkAbstract
Objective: The aim of the present study is to design an optimal conflict management model in the national banking network.
Methodology: The research method is qualitative and based on thematic analysis. The statistical population of the study consisted of university professors, banking managers, and experts. Using purposive sampling and the snowball technique, interviews were conducted with 15 specialists. The data collection method included two sections: interviews with banking elites and the analysis of domestic and international scientific and research articles. This approach enabled a more precise and multi-faceted examination of different dimensions.
Findings: Based on the research findings, 68 initial codes were identified and organized into 38 basic themes, which were then grouped into 11 organizing themes.
Conclusion: The results of the study showed that designing an optimal conflict management model in the national banking network includes: transparent, responsible, and knowledge-based management; participatory management and efficient collective decision-making; organizational justice and improvement of employee well-being; sustainable human resource development; systematic strategies for conflict management; responsible and ethical organizational leadership; performance-based compensation and reward systems; cultural and ethical commitment in the workplace; organizational solidarity and positive employee interaction; spiritual and ethical leadership in organizations; and financial management and budgeting.
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Copyright (c) 2026 Kiumars Bahmani (Author); Hasan Hasanzadeh (Translator); Reza Salehi (Author)
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
